As a driver, although we drive all over Gods Little Green Acres each day, it is difficult to know every street, nook and cranny everywhere…..however we know many many of them. Sure, we have and use GPS, but personally I do not care for using GPS all the time. I prefer to pull up a Google map and memorize where I need to go since I basically know the area anyway.
The key is, your driver most likely knows all the main roads to get very close to your actual destination, but maybe we might just need your help once in a while getting down the little side streets that jog here and there through a neighborhood. Directions at this point are appreciated and can be very helpful as gps can be distracting I feel, although I do use it if needed.
My point here is this, a suggestion to you is to please keep your directions to a minimum and limited to primarily when your driver is close to your destination. Please do not give him/her turn by turn directions, simply provide to the driver where they need to end up. There are reasons for this, mostly is that the professional driver is thinking about more things than just the physical address and we are thinking about different things than when you personally drive yourself to the same location, whether it is your home or business.
What the driver thinks about:
So you have hired a driver to take you somewhere and make sure you get there easily, comfortably, safe and in style. However, you feel compelled to provide directions even if the driver does not ask. This is normal.
Here is the problem……
When you the customer provide directions you give them based on how you drive to the location and what you do on your way there. Professional drivers think about numerous other things and take routes based on a number of factors. Maybe you take a certain road because you stop at your favorite store, dry cleaners or coffee shop and do other errands on the way when needed. If you/we stop along the way, you will enter the shopping area for example from a certain direction because it is simply the way you like to go. Once you get there you park. That is the difference….you park. We do not.
Example: Shopping Center: You need to stop on the way to pick up some supplies for a meeting at the office which we will end up at. You know the shopping center and you go a specific way all the time because it works for you. BUT, when you get there….again…..you park. The thing is, the driver knows the shopping center location also and he/she starts their planning much before they get there. We will most likely take a different street to get there….why? Because we need to make sure we end up entering what ever location it is on the correct side. Correct side you ask? Yes. The professional driver wants to make sure they enter on the side that has you closest to the curb when exiting the car for your safety. We do not want you to have to cross the parking lot or a lane where other vehicles are coming through. In addition, we may go around the block instead of taking a direct street because we do not want to have to cut across traffic. It is much more efficient and safer to go around the block and come in on the proper side making all right turns. This is also something UPS found helped safety and fuel efficiency.
Specific Roads: This may be repetitive, but again, the professional driver most likely takes a different route than you do or may be used to. The reason is we drive the roads every day all day long. The professional driver knows where the accidents have been that day, where the snarls have been etc and will take a different route to avoid any “possible” safety or time issues. Many drivers will take a certain route because it suits the way we drive and also because it will possibly give you a more comfortable ride with less stop lights. We strive to go the routes with less stop and go.
Bottom line? We appreciate the directions when we are close to an unfamiliar destination, as we cannot know all of them and we see so many. However, we are concerned with many other things along the way and once we arrive that you may not be, so please leave the nitty gritty up to the driver. If the driver states that they usually go a certain way, please do not say that it is much easier your way….because most likely for the driver it is not easier and not safer for you or the driver.
Bottom line? It is the safety we are after.
Comfort and style happens when you arrive safe.